Question 1

Where is it located?

Accepted Answer

Ale's Charcuterie Boards, LLC, operates from a commercial kitchen located in Tampa Bay area.

Question 2

Are you licensed and insured?

Accepted Answer

Ale’s Charcuterie Boards is licensed, insured, and certified for food handling.

Question 3

What is your refund policy?

Accepted Answer

All purchases are non-refundable. If you need to cancel, please notify us at least 8 days in advance and we will be happy to issue a store credit for a later date. To cancel, please email us at alescharcuterieboards@gmail.com, and we will issue a store credit. Orders canceled less than 7 days from the order date/time will not be eligible for rescheduling or store credit.

Question 4

What is your delivery range?

Accepted Answer

Our delivery radius is 20 miles from Zephyrhills. If you are outside our delivery radius, please email us at alescharcuterieboards@gmail.com, and we will do our best to accommodate your request.

Question 5

Can I request a specific delivery time for my order?

Accepted Answer

Due to the high volume of orders, we cannot guarantee a specific delivery time. However, if you need your order for a specific time, please let us know in the notes section on the payment page and we will do our best to deliver your order on time.

Question 6

When should I serve my cheese and charcuterie board?

Accepted Answer

Cheese and charcuterie boards are best served at room temperature. Ale's Charcuterie Boards recommends refrigerating the board until 30 minutes before the event.

Question 7

How long can I keep my board in the refrigerator?

Accepted Answer

Ale’s Charcuterie Boards suggests serving the cheese and charcuterie board within 24 to 48 hours of receipt. As an additional benefit, all orders include a packet of crackers as an accompaniment.

Question 8

Can you accommodate people with allergies or dietary restrictions?

Accepted Answer

While Ale’s Charcuterie Boards gladly accepts requests to omit certain foods from our products, we cannot guarantee that any of the products we serve are suitable for those with allergies, as they may be processed or prepared in facilities that also handle allergens such as nuts, wheat, dairy, and seafood. This affects both humans and animals. It is your responsibility to be aware of allergies and dietary requirements you and your animal may need.

Question 9

How much do grazing tables cost?

Accepted Answer

Our grazing tables are individually crafted for each occasion. To receive a customized quote, please provide your information in the grazing tables section of our website. We will respond within 48 hours with detailed pricing and availability.

Question 10

How can I book a catering service for an event?

Accepted Answer

Please provide your details in the Charcuterie Bar section of our website, and we will respond within 48 hours with details, pricing, and availability.

Question 11

How can I book a private in-person workshop?

Accepted Answer

Please provide your details in the Workshops section of our website, and we will respond within 48 hours with details, pricing, and availability.

Frequently asked questions